How can I return an item?

Customer satisfaction is a top priority for Fratelli Fabbri!

Fratelli Fabbri ensures your satisfaction with your purchase. If you are not satisfied with your purchase, Fratelli Fabbri will authorize the return and exchange of the purchased merchandise.

• Returns and exchanges are accepted within 30 days from the date of purchase. All returned and/or exchanged merchandise must be accompanied by the sales receipt and all original packaging.
• Fratelli  Fabbri will authorize the return or exchange of unused products within 30 days of receiving the order. The product must be accompanied by a purchase receipt.
• All returned merchandise must be clean.
• Customized products are non-refundable.
• 6-month warranty on zippers, leather, and soles.
• The warranty will not apply if boots have had any kind of sticky spray applied or show signs of extreme wear.
• Cash refunds over €25 will be issued by the controlling company within 10 business days.

If you have special circumstances, please contact Fratelli Fabbri to discuss specific return conditions. Your satisfaction is our top priority, and we will work with you to ensure complete satisfaction with every purchase.

Please send returns to:

Stivaleria F.lli Fabbri s.r.l.
Via Martiri n.43 Tredozio (FC)
0546 943483

Please note that shipping costs are non-refundable.

Clearance/sale items are non-refundable. All purchases of clearance/sale items are final and irrevocable.